Thursday, February 4, 2010

It seems to me that most small companies can design training systems fairly easily. They simply walk an employee through the first couple of days, and then watch him or her for a while, providing small help here and there to ensure the job is getting done correctly. In a large company, it is slightly more difficult. A large company worries more about costly mistakes that can be caused by under-training. In a company that I worked for, there was an extensive online training program, and then once every few weeks we had to go to a classroom type training program to learn more about the company's policies. Both the online program and the classroom program were very dull and hard to get through, and therefore I feel they were reasonably ineffective. Would it be cost effective for a company to invest in a more entertaining and captivating training program? Would it help drive down the cost of mistakes that are caused by employees that didn't pay attention to the training? What can a company do to stress the importance of the simple, dull training that they have in place?

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