I've decided that for the most part you have to do what your employee asked, and as we said in class, Utah is an at-will employment state. I think this problem goes back to the psychological contract. An employee needs to have good understanding of what their employer expects, and the employer should realize that the employee will only do what is asked to a certain point without extra motivation. If there is a good psychological contract and both sides keep up their end of the deal, then I would say the number of problems that arise will be very limited.